Skip to main content

Site Navigation

Your Account

Choose Language


Original post by: Interaction Research Studio ,


Please make sure your device is in range of your home WiFi network. If you have noticed intermittent results with your device, it could be that the device has a poor/low quality WiFi connection.

If the device is unable to connect to a network for an extended period of time, it is presumed that the WiFi connection is faulty or is out of range. To fix this, re-enter in credentials of your network in the newly opened captive portal WiFi network “YoYo-XXXX” and position your device closer to your home network router. Your device will not have forgotten your previously paired YoYo code.

If you wish to remove your previously paired YoYo code and set up the device as new, please refer to [post|19]